Terms and Conditions

Booking

Dates reserved must be followed immediately by a completed booking form and deposit to secure the booking.  Failure to do this within 1 week may result in the dates being re-let.  No contract shall exist until a signed booking form and the appropriate payment have been received.  Written acknowledgement of booking will be given.  The contract shall be between the hirer who is defined as the person whose name the booking is made and the owner.

Deposit

For bookings made more than 2 months prior to arrival a deposit of 20% of the total rental (subject to a minimum  payment of £70) is payable on booking, the balance due 2 months before arrival.  A final invoice will be sent to you in good time.  If the balance is not paid by the due date, we reserve the right to cancel the reservation and the hirer will forfeit the deposit.  For bookings made less than 2 months before arrival, the full amount is payable at the time of booking.

Use of Property

The property hired from us is strictly on the basis that the accommodation is for holiday use only and that no right to remain in the property exists for the hirer or any person allowed in to the property by the hirer. Partis are not permitted at the property.

The hirer has the right to use and enjoy the property quietly for the agreed period.  The hirer agrees to keep the property and all furniture, fittings and effects in or on the property in the same state of repair and condition as they are in at the commencement of letting and shall replace any breakages with similar articles of equal value or pay the owners to do so. We reserve the right to end a booking if the terms and conditions are not being followed and not to allow re-booking if the property has not been treated in an acceptable fashion.

No garage space is included in the holiday let agreement and may be used by the owner during the duration of the holiday let. Loft spaces are locked and must not be accessed. 

No more than the stated number of persons may occupy the property and the owner has the right to refuse to admit more than the number of persons the property has been booked for.  

The right of entry to the property at all reasonable times is reserved by the owner/key holder for the purpose of inspection or to carry out any repair deemed necessary to the property or equipment.

The property must be left clean and tidy at the end of the holiday or additional cleaning charges will apply.

Payment

Payment can be made by cheque or BACS payment.

Prices

The price of the accommodation includes the following:  Electricity, gas, hot water, central heating, cleaning after your stay and bed linen, tea towels, towels and bath mat (beach towels are not provided).

Pets

Service dogs are always permitted and pet dogs are by arrangement only, at additional cost.  We reserve the right to cancel a booking immediately and not allow re-booking if we have reports of animals in the property without permission.

Cancellation and Insurance

By making your booking, our agreement is a legal contract and your deposit is non-refundable. If you cannot take your holiday or have to curtail your stay no monies paid are refundable.  We therefore  recommend that you take out holiday cancellation insurance.  Rescheduling of bookings may be possible at the owners discretion but not less than 3 months before arrival. 

Non-Availability of Accommodation

We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would however attempt to offer you alternative accommodation.  If this was not possible, or unacceptable to you, then we would refund all monies paid by you for the holiday. Our liability does not extend beyond this refund.

Arrival

Your accommodation will be available to you from 4pm on the day of arrival, unless otherwise arranged. We will not be able to accommodate you if you arrive earlier.  2 sets if keys are provided for hirers use, a charge will be applied to any lost keys for either replacement keys or change of locks depending upon circumstances.

Late arrival procedure

Access is via a key safe so arrive can be at any time, however, this is a residential area so please be considerate to our neighbours if arrival is late.

Departure

Please be ready to leave the accommodation by 11am on the day of departure, unless otherwise arranged.   

Damages and Breakages

Please take care when staying in our property. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents. We ask is that you report any incidents as they occur. 

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions.

Privacy Policy

Please click here for our Privacy policy

Fire Safety Policy

Please see out separate Fire Safety Policy